Contact Us

Last updated: 21 January 2026

We value your feedback and questions. The Casino Mate team is happy to assist with any inquiries about our website or content.

Email Us

The best way to reach us is by email. We aim to respond to all inquiries within 24-48 hours.

Email: [email protected]

What We Can Help With

Our team can assist with:

• Questions about casino information we provide
• Feedback on our guides and articles
• Content accuracy concerns
• Media and partnership inquiries
• Site functionality issues

What We Cannot Help With

Please note that as an information website, we cannot help with:

• Casino account issues (contact the casino directly)
• Deposit or withdrawal problems (contact the casino support)
• Bonus disputes (contact the casino operator)
• Game-related technical issues (contact the casino)

For issues with specific online casinos, please contact their customer support directly through their official website.

Response Time

We try to respond to all inquiries within 24-48 hours during business days. Response times may be longer during weekends and holidays.

Problem Gambling Support

If you're experiencing problems with gambling, please reach out to professional support services:

• Gambling Help Online: gamblinghelponline.org.au
• National Gambling Helpline: 1800 858 858 (free, 24/7)
• Lifeline: 13 11 14 (24/7 crisis support)

Visit our Responsible Gambling page for more resources.

Related Pages

• About Us - Learn more about Casino Mate
• Privacy Policy - How we handle your information
• Terms of Service - Our terms and conditions
• Responsible Gambling - Safe gambling resources